Privacy Policy
Last Updated: [Insert Date, 2026]
At Supplement-Place-UK.com, we are committed to protecting your privacy and security. This policy explains how we collect, use, and protect your personal data in compliance with the UK GDPR.
1. Who We Are
https://www.google.com/search?q=Supplement-Place-UK.com is a trading name of [Insert Legal Company Name]. We are the “Data Controller” for the information you provide.
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Registered Office: [Insert Address]
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Data Protection Officer: [Insert Name/Email]
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Regulatory Body: We are registered with the General Pharmaceutical Council (GPhC) [Insert Reg Number].
2. Information We Collect
To provide pharmaceutical services, we collect:
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Identity Data: Name, date of birth, and gender.
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Contact Data: Billing address, delivery address, email, and phone number.
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Health Data (Special Category): Medical history, current medications, and symptoms (collected via our Online Doctor Consultation).
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Transaction Data: Details about payments and products purchased.
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Technical Data: IP address, browser type, and usage data via cookies.
3. Legal Basis for Processing
We process your data under the following legal grounds:
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Contractual Necessity: To fulfill your order and deliver medications.
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Legal Obligation: To comply with UK pharmacy regulations and clinical record-keeping.
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Explicit Consent: For marketing communications and processing sensitive health data during consultations.
4. How We Use Your Data
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To verify your identity and age (Pharmacy products are age-restricted).
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To enable our clinicians to safely prescribe medications.
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To process payments and arrange Fast & Discreet Delivery.
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To notify you about changes to our services or your order status.
5. Data Sharing & Disclosure
We do not sell your data. We only share information with:
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Partner Clinicians/Pharmacies: To dispense your prescription.
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Delivery Couriers: (e.g., Royal Mail/DPD) to ship your order.
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Regulatory Bodies: If required by the GPhC or NHS for audit purposes.
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Payment Processors: To securely handle transactions (PCI-DSS compliant).
6. Data Security
We implement “Privacy by Design.” Your health data is encrypted and stored on secure UK-based servers. Access is restricted to authorized medical personnel only.
7. Your Rights
Under UK GDPR, you have the right to:
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Access: Request a copy of the data we hold about you.
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Rectification: Correct inaccurate or incomplete data.
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Erasure: Request deletion of your data (subject to medical record retention laws).
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Restrict Processing: Object to how your data is used.
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Data Portability: Request your data be moved to another provider.
8. Retention Period
By law, pharmacies must keep certain medical records for a specific period (typically 2 to 11 years depending on the medication type). Once this period expires, your data is securely destroyed.
9. Cookies
We use cookies to improve your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings or our on-site banner.
10. Contact Us
If you have questions regarding this policy or wish to exercise your rights, please contact: Email: [Insert Support Email] Phone: [Insert Phone Number]